Company: High Ticket Accelerator LLC
Contact: [email protected]
Location: Nashville, TN
This Privacy Policy explains how High Ticket Accelerator LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our websites, engage with our services, enroll in our programs, or interact with us online or offline.
By accessing highticketaccelerator.io or an its subdomains, or any of our platforms we use (including Skool, GoHighLevel, Circle, Facebook, Instagram, YouTube, TikTok, LinkedIn, and X), you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
Personal Information
Name, email address, phone number, billing address, and any data you voluntarily submit through forms, purchases, or registrations. When you book an appointment with us, we may collect additional information about your business, career goals, challenges, and objectives to better understand your needs and provide tailored guidance.
Account Information
If you create an account (e.g., in Skool or Slack for community memberships), your login credentials and profile information are stored securely. Login methods include email/password, Google, and Facebook authentication.
Payment Information
Payment data (such as card type and transaction amounts) is processed through Stripe and other payment processors including Afterpay, Affirm, Klarna, Google Pay, and Apple Pay. We do not store full card numbers on our servers.
Behavioral Data
Information about your interactions with our emails, texts, websites, pages viewed, links clicked, and browsing behavior.
Device & Technical Data
IP addresses, browser type, device ID, operating system, and other data collected via analytics tools.
2. How We Collect Information
We collect data through:
- Website forms and checkout pages
- Email or SMS interactions
- Appointment booking technologies
- Analytics platforms including Google Analytics, Meta Pixel (Facebook), TikTok Pixel, and YouTube/Google Retargeting
- Third-party integrations such as GoHighLevel, Skool, Zapier, Make, Zoom, Google Meet, and Stan Store
- Social media platforms including Facebook, Instagram, YouTube, TikTok, LinkedIn, and X
3. How We Use Your Information
We use your data for:
Providing access to our digital products, coaching, consulting, software, and online community services
Managing user accounts and memberships (both one-time purchases and monthly/yearly recurring subscriptions)
Personalizing marketing, email, and SMS communication based on behavior and preferences
Processing payments and delivering receipts
Internal analytics to improve products and user experience
Retargeting and audience segmentation for advertising campaigns
Ensuring compliance with legal and regulatory obligations
4. Cookies and Tracking
We use cookies and similar tracking tools to improve website functionality, personalize content, measure performance, and retarget advertising. You can manage cookies through your browser settings, but please note this may affect website functionality. At this time, we do not use a cookie consent banner or management tool.
Cookie Types We Use:
Essential Cookies: Required for website functionality
Analytics Cookies: Google Analytics, Meta Pixel, TikTok Pixel, YouTube/Google Retargeting
Marketing Cookies: Used for advertising and retargeting campaigns
Data Retention for Cookies: Most cookies expire within 90 days to 2 years depending on type and purpose.
5. SMS & Email Marketing
By providing your phone number or email, you consent to receive recurring automated and manual promotional and personalized messages (e.g., offers, updates, launch announcements) from High Ticket Accelerator via SMS and email. Message and data rates may apply. You may opt out at any time by replying STOP to SMS or clicking the unsubscribe link in emails.
We use Twilio for SMS communications and GoHighLevel for email marketing. Data collected is never sold and is used solely for communication and customer experience purposes.
Data Retention for Marketing Lists: Email and SMS subscriber data is retained for the duration of your active subscription plus 3 years after your last interaction, or until you request deletion.
6. Data Storage & Security
We store user data in secure, U.S.-based servers provided by our technology partners including Stripe, GoHighLevel, Skool, and others. All platforms implement data encryption, access restrictions, and monitoring systems. However, no system is 100% secure, and you use our services at your own risk.
7. Sharing of Information
We do not sell, rent, or share your data with advertisers, affiliates, or third-party providers outside what is necessary to operate our business (e.g., payment processors, email/SMS platforms). All such providers are contractually obligated to protect your data and comply with applicable laws.
Third Parties We May Share Data With:
Payment Processors: Stripe, Afterpay, Affirm, Klarna, Google Pay, Apple Pay
Marketing & Communication: GoHighLevel, Twilio, Skool
Analytics: Google Analytics, Meta (Facebook), TikTok, YouTube/Google
Productivity & Integration Tools: Zapier, Make, Zoom, Google Meet, Stan Store
Community Platforms: Skool, Slack
8. International Users
If you are located in the European Union (EU), United Kingdom (UK), or other applicable jurisdictions, you have the right to:
Request access to your data
Request correction or deletion of your data
Object to or restrict certain data uses
File a complaint with your local data protection authority
We process your data under lawful bases including performance of a contract, consent, and legitimate business interests. If required, we will obtain your consent before processing personal data for marketing purposes.
International Data Transfers: Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
9. California Consumer Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal data we collect, use, and disclose
Request deletion of your personal information
Opt-out of the sale of your personal data (we do not sell personal data)
Receive equal service and pricing regardless of exercising your rights
Categories of Personal Information We Collect:
Identifiers (name, email, phone, address)
Commercial information (purchase history, preferences)
Internet activity (browsing behavior, interactions)
Geolocation data (approximate location via IP address)
Professional information (business details shared during consultations)
Business Purposes for Collection:
Service delivery and account management
Marketing and communication
Analytics and business improvement
Payment processing
Legal compliance
To exercise these rights, contact us at [email protected]. Verification of identity may be required.
10. Children's Privacy
Our services are not intended for or directed toward children under the age of 18. We do not knowingly collect information from minors. If we become aware that we've collected data from a child under 18, we will delete it immediately.
11. Your Rights and Choices
You may unsubscribe from marketing emails using the link at the bottom of any email. You may also reply STOP to any SMS message to unsubscribe. To access, correct, or request deletion of your data under applicable laws, please contact [email protected].
12. Third-Party Links
Our websites and platforms may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms.
13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services after any update constitutes your acceptance of the revised Privacy Policy.
14. Global Privacy Control (GPC)
We recognize and honor Global Privacy Control (GPC) signals from users' browsers as valid opt-out requests for the sale or sharing of personal information where applicable under law.
15. Data Protection Officer
For privacy-related inquiries or to exercise your rights, you may contact:
16. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
High Ticket Accelerator LLC
Email: [email protected]
Location: Nashville, TN